Note: If your router is more than 4 or 5 years old, it may have exceeded its expected lifetime service. This article will provide several possible solutions that involve adjusting various router settings. If your Ring device failed to connect to your wifi network, the problem may lie within your router’s settings. If you’re having trouble getting your Ring device(s) to set up in the Ring app successfully, please ensure you followed all of the instructions in the Ring application before following the guide below. It is up to you to determine what steps you are comfortable taking, the security needs for your network, and how to meet those needs. The steps provided in this guide are being provided to help you resolve the potential problems identified below.
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